Tuesday 23 August 2016

Skype for Business Busy on Busy: new performance counters

Busy on busy (or second treatment) is a neat and long-awaited feature that was eventually added in the Skype for Business July 2016 Cumulative Update.

For more info about BoB, what is it, how it works please check this blog by Randy Chapman.

Not surprisingly, a number of performance counters have been added to help monitoring and troubleshooting. Counter definitions can be found here:

C:\Program Files\Skype for Business Server 2015\Performance Counter Cumulative Update\en-US

 Here they are:

PERF_BUSYOPTIONS_BUSYOPTIONS_009_NAME=LS:BUSYOPTIONS - Busy Options
PERF_BUSYOPTIONS_BUSYOPTIONS_009_HELP=This object includes counters that apply the Busy Options component

PERF_BUSYOPTIONS_BUSYOPTIONS_TOTAL_CALLS_HANDLED_009_NAME=BUSYOPTIONS - Total number of calls handled by the Busy Options application
PERF_BUSYOPTIONS_BUSYOPTIONS_TOTAL_CALLS_HANDLED_009_HELP=Total number of calls handled by the Busy Options application.

PERF_BUSYOPTIONS_BUSYOPTIONS_TOTAL_REQUEST_FAILURES_009_NAME=BUSYOPTIONS - Total number of requests handled by the Busy Options application that failed
PERF_BUSYOPTIONS_BUSYOPTIONS_TOTAL_REQUEST_FAILURES_009_HELP=Total number of requests (INVITE or BYE) handled by the Busy Options application that failed.

PERF_BUSYOPTIONS_BUSYOPTIONS_TOTAL_CURRENT_CALLS_009_NAME=BUSYOPTIONS - Total number of on-going calls across all Busy Options-enabled users
PERF_BUSYOPTIONS_BUSYOPTIONS_TOTAL_CURRENT_CALLS_009_HELP=Total number of calls in progress for Busy Options-enabled users.

PERF_BUSYOPTIONS_BUSYOPTIONS_TOTAL_CALLS_DECLINED_WITH_BUSY_SIGNAL_009_NAME=BUSYOPTIONS - Total number calls declined with busy signal
PERF_BUSYOPTIONS_BUSYOPTIONS_TOTAL_CALLS_DECLINED_WITH_BUSY_SIGNAL_009_HELP=Total number calls declined with busy signal.

PERF_BUSYOPTIONS_BUSYOPTIONS_TOTAL_CALLS_SENT_TO_VOICEMAIL_009_NAME=BUSYOPTIONS - Total number of calls sent to Voicemail
PERF_BUSYOPTIONS_BUSYOPTIONS_TOTAL_CALLS_SENT_TO_VOICEMAIL_009_HELP=Total number of calls sent to Voicemail.

PERF_BUSYOPTIONS_BUSYOPTIONS_TOTAL_CALLS_SENT_TO_BUSY_USER_009_NAME=BUSYOPTIONS - Total number of calls sent to users while user is in a call
PERF_BUSYOPTIONS_BUSYOPTIONS_TOTAL_CALLS_SENT_TO_BUSY_USER_009_HELP=Total number of calls sent to busy users.

2 comments: